Organizations have the ability to edit donation help text and donation legal text in their Organization Settings, General, Preferences tab. Read more about Preferences here.
- Donation Help Text - This text appears at the top of the donation page for our organization and opportunities. We see organizations utilizing this field to give clarity to their donation terms and conditions. For example, many organizations want to note that a donation to a person is really a donation to the organization and that the organization reserves the right to do as they please with the donation once made. This text is displayed on both the donation page (where the donor enters their credit card information and makes the donation) and the email confirmation.
- Donation Legal Text - Optionally, enter text that you want to appear at the bottom of the donor impact report.
In addition to the text above, organizations have the ability to edit the automated notifications going out regarding Donation Receipts.
The receipt that is emailed will vary the text based on the type of transaction that occurred. For example, the tag in the email called {DonationType} will change based on where that transaction occurred (e.g. application fee vs. donation page). To make edits to these, go to your Communications, Automated Notifications, Donations Receipts.
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