Forgotten Passwords

Created by Emilie Macke, Modified on Fri, 25 Aug, 2023 at 10:42 AM by Emilie Macke

If an individual forgets their password they can use the simple forgot username/password tool.


 

The individual enters their known username or password.  

NOTE: your email address is usually NOT your username.  


Screen_Shot_2020-05-05_at_8.17.50_AM.png

 

An email is sent from ServiceReef with a link to reset your password.  


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If you continue to experience difficulties logging into your ServiceReef account, please submit a Support Ticket through Support : ServiceReef (freshdesk.com). Include your organizations name or URL and we can reset your password with a temporary one to assist you in logging in.


*NOTE* You will be prompted to set up a FreshDesk account to submit a ticket. 



 


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